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<?php
/*
* Copyright 2014 Google Inc.
*
* Licensed under the Apache License, Version 2.0 (the "License"); you may not
* use this file except in compliance with the License. You may obtain a copy of
* the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
* WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
* License for the specific language governing permissions and limitations under
* the License.
*/
namespace Google\Service\CloudSupport\Resource;
use Google\Service\CloudSupport\CloseCaseRequest;
use Google\Service\CloudSupport\CloudsupportCase;
use Google\Service\CloudSupport\EscalateCaseRequest;
use Google\Service\CloudSupport\ListCasesResponse;
use Google\Service\CloudSupport\SearchCasesResponse;
/**
* The "cases" collection of methods.
* Typical usage is:
* <code>
* $cloudsupportService = new Google\Service\CloudSupport(...);
* $cases = $cloudsupportService->cases;
* </code>
*/
class Cases extends \Google\Service\Resource
{
/**
* Close the specified case. (cases.close)
*
* @param string $name Required. The fully qualified name of the case resource
* to be closed.
* @param CloseCaseRequest $postBody
* @param array $optParams Optional parameters.
* @return CloudsupportCase
*/
public function close($name, CloseCaseRequest $postBody, $optParams = [])
{
$params = ['name' => $name, 'postBody' => $postBody];
$params = array_merge($params, $optParams);
return $this->call('close', [$params], CloudsupportCase::class);
}
/**
* Create a new case and associate it with the given Cloud resource. The case
* object must have the following fields set: display_name, description,
* classification, and severity. (cases.create)
*
* @param string $parent Required. The name of the Cloud resource under which
* the case should be created.
* @param CloudsupportCase $postBody
* @param array $optParams Optional parameters.
* @return CloudsupportCase
*/
public function create($parent, CloudsupportCase $postBody, $optParams = [])
{
$params = ['parent' => $parent, 'postBody' => $postBody];
$params = array_merge($params, $optParams);
return $this->call('create', [$params], CloudsupportCase::class);
}
/**
* Escalate a case. Escalating a case will initiate the Cloud Support escalation
* management process. This operation is only available to certain Customer Care
* tiers. Go to https://cloud.google.com/support and look for 'Technical support
* escalations' in the feature list to find out which tiers are able to perform
* escalations. (cases.escalate)
*
* @param string $name Required. The fully qualified name of the Case resource
* to be escalated.
* @param EscalateCaseRequest $postBody
* @param array $optParams Optional parameters.
* @return CloudsupportCase
*/
public function escalate($name, EscalateCaseRequest $postBody, $optParams = [])
{
$params = ['name' => $name, 'postBody' => $postBody];
$params = array_merge($params, $optParams);
return $this->call('escalate', [$params], CloudsupportCase::class);
}
/**
* Retrieve the specified case. (cases.get)
*
* @param string $name Required. The fully qualified name of a case to be
* retrieved.
* @param array $optParams Optional parameters.
* @return CloudsupportCase
*/
public function get($name, $optParams = [])
{
$params = ['name' => $name];
$params = array_merge($params, $optParams);
return $this->call('get', [$params], CloudsupportCase::class);
}
/**
* Retrieve all cases under the specified parent. Note: Listing cases under an
* Organization returns only the cases directly parented by that organization.
* To retrieve all cases under an organization, including cases parented by
* projects under that organization, use `cases.search`. (cases.listCases)
*
* @param string $parent Required. The fully qualified name of parent resource
* to list cases under.
* @param array $optParams Optional parameters.
*
* @opt_param string filter An expression written in filter language. If non-
* empty, the query returns the cases that match the filter. Else, the query
* doesn't filter the cases. Filter expressions use the following fields with
* the operators equals (`=`) and `AND`: - `state`: The accepted values are
* `OPEN` or `CLOSED`. - `priority`: The accepted values are `P0`, `P1`, `P2`,
* `P3`, or `P4`. You can specify multiple values for priority using the `OR`
* operator. For example, `priority=P1 OR priority=P2`. - [DEPRECATED]
* `severity`: The accepted values are `S0`, `S1`, `S2`, `S3`, or `S4`. -
* `creator.email`: The email address of the case creator. Examples: -
* `state=CLOSED` - `state=OPEN AND creator.email="tester@example.com"` -
* `state=OPEN AND (priority=P0 OR priority=P1)`
* @opt_param int pageSize The maximum number of cases fetched with each
* request. Defaults to 10.
* @opt_param string pageToken A token identifying the page of results to
* return. If unspecified, the first page is retrieved.
* @return ListCasesResponse
*/
public function listCases($parent, $optParams = [])
{
$params = ['parent' => $parent];
$params = array_merge($params, $optParams);
return $this->call('list', [$params], ListCasesResponse::class);
}
/**
* Update the specified case. Only a subset of fields can be updated.
* (cases.patch)
*
* @param string $name The resource name for the case.
* @param CloudsupportCase $postBody
* @param array $optParams Optional parameters.
*
* @opt_param string updateMask A field that represents attributes of a case
* object that should be updated as part of this request. Supported values are
* severity, display_name, and subscriber_email_addresses. If no fields are
* specified, all supported fields will be updated. WARNING: If you do not
* provide a field mask then you may accidentally clear some fields. For
* example, if you leave field mask empty and do not provide a value for
* subscriber_email_addresses then subscriber_email_addresses will be updated to
* empty.
* @return CloudsupportCase
*/
public function patch($name, CloudsupportCase $postBody, $optParams = [])
{
$params = ['name' => $name, 'postBody' => $postBody];
$params = array_merge($params, $optParams);
return $this->call('patch', [$params], CloudsupportCase::class);
}
/**
* Search cases using the specified query. (cases.search)
*
* @param array $optParams Optional parameters.
*
* @opt_param int pageSize The maximum number of cases fetched with each
* request. The default page size is 10.
* @opt_param string pageToken A token identifying the page of results to
* return. If unspecified, the first page is retrieved.
* @opt_param string query An expression written in filter language. A query
* uses the following fields with the operators equals (`=`) and `AND`: -
* `organization`: An organization name in the form `organizations/`. -
* `project`: A project name in the form `projects/`. - `state`: The accepted
* values are `OPEN` or `CLOSED`. - `priority`: The accepted values are `P0`,
* `P1`, `P2`, `P3`, or `P4`. You can specify multiple values for priority using
* the `OR` operator. For example, `priority=P1 OR priority=P2`. - [DEPRECATED]
* `severity`: The accepted values are `S0`, `S1`, `S2`, `S3`, or `S4`. -
* `creator.email`: The email address of the case creator. - `billingAccount`: A
* billing account in the form `billingAccounts/` You must specify eitehr
* `organization` or `project`. To search across `displayName`, `description`,
* and comments, use a global restriction with no keyword or operator. For
* example, `"my search"`. To search only cases updated after a certain date,
* use `update_time` retricted with that particular date, time, and timezone in
* ISO datetime format. For example, `update_time>"2020-01-01T00:00:00-05:00"`.
* `update_time` only supports the greater than operator (`>`). Examples: -
* `organization="organizations/123456789"` - `project="projects/my-project-id"`
* - `project="projects/123456789"` -
* `billing_account="billingAccounts/123456-A0B0C0-CUZ789"` -
* `organization="organizations/123456789" AND state=CLOSED` -
* `project="projects/my-project-id" AND creator.email="tester@example.com"` -
* `project="projects/my-project-id" AND (priority=P0 OR priority=P1)`
* @return SearchCasesResponse
*/
public function search($optParams = [])
{
$params = [];
$params = array_merge($params, $optParams);
return $this->call('search', [$params], SearchCasesResponse::class);
}
}
// Adding a class alias for backwards compatibility with the previous class name.
class_alias(Cases::class, 'Google_Service_CloudSupport_Resource_Cases');